Setting Up mail on iPhone (iOS)

Step 1 - Go to Settings > Accounts & Passwords

Step 2 - Tap Add account

Step 3 - Tap Other

Step 4 - Tap Add Mail Account

Step 5 - Enter your account details

Step 6 - Select IMAP

Step 7 - Enter your server settings

Step 8 - Save the account

Step 9 - Tap the account you added

Step 10 - Tap your account again

Step 11 - Tap Advanced

Step 12 - Check Mailbox behaviors

Step 13 - Enter IMAP Path Prefix

Step 14 - Done!

Step 1 - Go to Settings > Accounts & Passwords

Open Settings on your iPhone and tap Accounts & Passwords.

Step 2 - Tap Add account

Tap Add account.

Step 3 - Tap Other

Select Other as account type.

Step 4 - Tap Add Mail Account

Tap Add Mail Account.

Step 5 - Enter your account details

Enter the account details for the email you want to add:

• Name: this will be visible as the sender.
• Email: the address you want to add.
• Password: you use it to log in to Webmail.
• Description: a name for the account on your device.

Tap Next to continue.

Step 6 - Select IMAP

Tap IMAP as the account type.

Step 7 - Enter your server settings

Enter the following settings:

Incoming server:

• Host name: imap.one.com
• User name: your email account
• Password: the one you use for Webmail

Outgoing server:

• Host name: send.one.com
• User name: your email account
• Password: the one you use for Webmail

Tap Next to continue.

Step 8 - Save the account

Disable syncing of Notes, if this is enabled. Tap Save.

Step 9 - Tap the account you added

Tap the account you just added. You can recognize it by the description.

Step 10 - Tap your account again

Tap your account again to open settings.

Step 11 - Tap Advanced

Tap Advanced, at the bottom of your screen.

Step 12 - Check Mailbox behaviors

Check if the Mailbox behaviors are set correctly. These settings determine where your emails are saved.

You need to select the following folders on the server:

• Drafts mailbox: Drafts
• Sent mailbox: Sent
• Deleted mailbox: Trash
• Archive mailbox: Archive

If no folder, or a different one is selected, tap the mailbox and select the correct folder on the server. The name of the folder is in English.

Note: If the folder is not listed, log in to Webmail and place an email in the folder that is not available. Then try again.

Step 13 - Enter IMAP Path Prefix

Scroll down to the bottom of the screen and enter INBOX as IMAP path prefix, all in capitals.

Step 14 - Done!

Your account is now set up correctly.

Read Also: How to set up webmail on android OS (Phone) 

Courtesy of One

If you need specific help, contact our Support Team.

Feel free to click the thumbs up below to help many others in need of similar solutions, thank you and God bless!